PIN_ERR_NO_MEM From Pin_collection_process With -report Parameter (Doc ID 2012099.1)

Last updated on JUNE 09, 2015

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]
Information in this document applies to any platform.

Symptoms

On : 7.4.0.14.0 version, Collections Manager

The pin_collections_process with -report parameter is giving PIN_ERR_NO_MEM error. The curious situation was that the error happened exactly when the process picked up 1540000 bill units.

In the first occurrence, the MTA parameters were set to:

- pin_collections_process children 70
- pin_collections_process per_batch 7000
- pin_collections_process per_step 70000
- pin_collections_process fetch_size 700000

The first and second fetch processed OK, after that the second per_step of third fetch (700000 + 700000 + 140000 = 1540000), the process failed. 

In the second occurrence, the MTA parameters were set to:

- pin_collections_process children 50
- pin_collections_process per_batch 5000
- pin_collections_process per_step 40000
- pin_collections_process fetch_size 500000

The first, second, and third fetch processed OK, after that the first per_step of fourth fetch (500000 + 500000 + 500000 + 40000 = 1540000), the process failed.

If execute pin_collection_process without '-report' parameter, the process return OK processing all 2500000 Bill Units.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms