My Oracle Support Banner

Dual Display Does Not Scroll to the Bottom of Items Scanned (Doc ID 2012385.1)

Last updated on DECEMBER 07, 2018

Applies to:

Oracle Retail Point-of-Service - Version 14.0 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service , Customer display does not scroll to the bottom of items scanned.  It only scrolls down to the second to last item when scanning many items.

Prerequisite:  Set dualDisplayEnabled=true in application.properties configuration file to enable Dual Display

Steps to Reproduce:

  1. Log in to Point-Of-Service
  2. Scan many items and make sure there are enough item to fill the screen, such that the user would be able to scroll to the next page.
  3. Note that the customer display only scrolls down to the second to last item.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.