My Oracle Support Banner

ExternalID of Charge Offer is Empty in ECE Cache (Doc ID 2012416.1)

Last updated on NOVEMBER 17, 2023

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.2.0.0.0 to 11.2.0.0.0 [Release 11.2.0]
Information in this document applies to any platform.

Purpose

 The purpose of this article is to help users troubleshoot the situation when External Id of the Charge Offer is blank in the cache.

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Purpose
Troubleshooting Steps

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.