My Oracle Support Banner

PIN_ERR_POID_ALREADY_LOCKED While Executing Promise To Pay Action (Doc ID 2012580.1)

Last updated on APRIL 10, 2024

Applies to:

Oracle Communications Billing and Revenue Management - Version to [Release 7.5.0]
Information in this document applies to any platform.


On : version, Collections Manager

Execution of promise to pay deferred action (collection of payment) failed with error: PIN_ERR_POID_ALREADY_LOCKED

In cm.pinlog:



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.