PIN_ERR_POID_ALREADY_LOCKED While Executing Promise To Pay Action (Doc ID 2012580.1)

Last updated on JUNE 10, 2015

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Goal

On : 7.5.0.11.0 version, Collections Manager

Execution of promise to pay deferred action (collection of payment) failed with error: PIN_ERR_POID_ALREADY_LOCKED

In cm.pinlog:

 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms