Enhancement Request - Functionality To Deactivate User Work Queues

(Doc ID 2013062.1)

Last updated on FEBRUARY 22, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior

MetaSolv Solution does not provide functionality to deactivate user Work Queues. The Work Queue must be deleted for it to no longer appear in the Work Queue Manager > Work Queue: drop-down list box.

Expected Behavior

MetaSolv Solution should have functionality to deactivate user Work Queues. There should be no requirement to delete a Work Queue for it to no longer appear in the Work Queue Manager > Work Queue: drop-down list box.

Cause

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