Cost or Quantity Review Search in ReIM Produces "Invalid ID" Error for Closed Purchase Orders

(Doc ID 2013314.1)

Last updated on MARCH 25, 2016

Applies to:

Oracle Retail Invoice Matching - Version 13.2.8 and later
Information in this document applies to any platform.

Symptoms

 

In Oracle Retail Invoice Matching (ReIM) 13.2.x, for closed purchase orders (PO), order lookup returns the following error for Cost/Quantity Review searches:

Due to this issue, users are unable to open valid orders to resolve quantity discrepancies.


Steps to Reproduce:

  1. Search for a PO that is in closed status, but its receipt is in 'U' (Unmatched) or 'I' (Input ) status, or search for a closed order that has been shipped and received successfully.
  2. Attempt to resolve a quantity discrepancy for that PO.
  3. The error "Invalid ID" appears on the "Quantity Review Find" page.
  4. Note that the same error occurs when attempting to resolve a cost discrepancy.

Cause

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