CAS Service Does Not Start - Reports HSQL Errors Including: org.hsqldb.HsqlException: java.io.UTFDataFormatException
(Doc ID 2013361.1)
Last updated on MAY 04, 2020
Applies to:
Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 11.1 and laterInformation in this document applies to any platform.
Symptoms
On an Oracle Commerce Guided Search 11.1 CAS-based (forgeless) application, customer's CAS service will not start.
Errors are reported in the cas-service.log similar to:
2015-05-16 21:34:54,467 FATAL [cas] [main] hsqldb.db.HSQLDB4C3379F66A.ENGINE: /data/endeca/CAS/workspace/state/cas/db/db.data getFromFile 1775894
org.hsqldb.HsqlException: java.io.UTFDataFormatException
at org.hsqldb.error.Error.error(Error.java:111)
at org.hsqldb.persist.RowStoreAVLDisk.get(RowStoreAVLDisk.java:140)
at org.hsqldb.persist.DataFileCache.getFromFile(DataFileCache.java:860)
at org.hsqldb.persist.DataFileCache.get(DataFileCache.java:831)
at org.hsqldb.persist.RowStoreAVLDisk.get(RowStoreAVLDisk.java:108)
at org.hsqldb.persist.RowStoreAVLDisk.setAccessor(RowStoreAVLDisk.java:311)
at org.hsqldb.Table.setIndexRoots(Table.java:2470)
org.hsqldb.HsqlException: java.io.UTFDataFormatException
at org.hsqldb.error.Error.error(Error.java:111)
at org.hsqldb.persist.RowStoreAVLDisk.get(RowStoreAVLDisk.java:140)
at org.hsqldb.persist.DataFileCache.getFromFile(DataFileCache.java:860)
at org.hsqldb.persist.DataFileCache.get(DataFileCache.java:831)
at org.hsqldb.persist.RowStoreAVLDisk.get(RowStoreAVLDisk.java:108)
at org.hsqldb.persist.RowStoreAVLDisk.setAccessor(RowStoreAVLDisk.java:311)
at org.hsqldb.Table.setIndexRoots(Table.java:2470)
Changes
There was a recent issue that required the CAS service to be restarted, or caused the CAS service to terminate unexpectedly.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Summary: |
Explanation: |
Long Explanation: |
Solution |
References |