My Oracle Support Banner Did Not Create Backup Files Before Modifying Them (Doc ID 2013917.1)

Last updated on MARCH 15, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


When installing BRM Patch sSt 9, the script was executed before modifying the files, it makes a backup of only pin.conf files but not the other files like

The following are some of example files which were changed by the script but without a backup:
-rwxrwxr-x  1 pin brmgrp  10642 Jan 18 02:27 pin.conf.bak
-rwxrwxr-x  1 pin brmgrp  10461 Jan 18 02:27 pin.conf
-rwxrwxr-x  1 pin brmgrp   8685 Jan 18 02:27
-rwxr-xr-x+ 1 pin brmgrp   3062 Jan 18 02:27 pin_cmt

pin.conf backup file created, but no backup for and pin_cmt files

Backup files should be created and it should also have the patch number along with .bak.

e.g pin.conf.19133869.bak

The issue can be reproduced at will with the following steps:
1. In fresh environment, install 7.5 PS6
2. Install the ./7.5PS9_ThirdParty_linux_32_opt.bin, and source /opt/portal/7.5/ThirdPartyApps/
3. Make sure the perl link of PIN_HOME/bin/perl is pointing to latest perl version [ 5.18.2].
4. Install ./7.5PS9_19133869_Portal_Base_linux_32_opt.bin and source /opt/portal/7.5/
5. Install ./7.5PS9_PortalBase_Upgrade_75_75PS_linux_32_opt.bin
6. Take the backup of pin.conf [dir mentioned above].
7. Run
8. Installation completed successfully
9. Verify that  *.bak file is getting created only for pin.conf, but no backup files created for and pin_cmt files.




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