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EGRC and below: User Provisioning Approval Poll Is Failing With "ORA-01000: maximum open cursors exceeded" Error (Doc ID 2014214.1)

Last updated on JANUARY 31, 2019

Applies to:

Oracle Application Access Controls Governor - Version 8.6.5 to 8.6.5 [Release 8]
Information in this document applies to any platform.


On : version, Application Access Contr. Gov.

When attempting to run GRCC User Provisioning Approval Poll concurrent program,
the following error occurs.

Cause: FDPSTP failed due to ORA-00604: error occurred at recursive SQL level 1
ORA-01000: maximum open cursors exceeded
ORA-06512: at "APPS.GRCC_PROVDB_PKG", line 47
ORA-06512: at "APPS.GRCC_PROVDB_PKG", line 26
ORA-06512: at l
ORACLE error 1000 in AFPRSR

Cause: AFPRSR failed due to ORA-01000: maximum open cursors exceeded

The issue can be reproduced at will with the following steps:
1. Login in EBS.
2. Run GRCC User Provisioning Approval Poll concurrent program.

The issue has the following business impact:
Due to this issue, users cannot process UP requests.


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