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ReIM Posting Batch Aborts With an Error "Sum of Debit and Credit amounts must be zero" (Doc ID 2014397.1)

Last updated on NOVEMBER 01, 2017

Applies to:

Oracle Retail Invoice Matching - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to post a Non Merchandise Invoice which has the Manually Paid Indicator checked, the following error occurs.


Steps to Replicate:

  1. Create a Non Merch Invoice from Document Search screen.
  2. Enter Invoice number, Vendor, Invoice Date, and location.
  3. Select Manually-Paid flag.
  4. Enter Due Date.
  5. Enter a negative total Merchandise cost (for example, -20105.4900).
  6. Enter total tax cost as 0 as shown below:
    -Enter cost Inc tax (for example -20105.4900)
  7. Click on Ok. This will create a non merch invoice in Approve status.
  8. Run the posting job.
  9. The posting batch aborts with an error message.

Cause

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In this Document
Symptoms
Cause
Solution
References


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