Policy Search Screen Does Not Display Returned Results (Doc ID 2015136.1)

Last updated on JUNE 27, 2017

Applies to:

Oracle Insurance Policy Administration J2EE - Version 10.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 10.1.2.1 version, Policy information

Actual Behavior
In the conversion between V8 and V10, the Policy Search Screen queries the policy records, returns the results in the grid, but no text displays within the grid.
The grid is actionable, users can navigate to the policies returned in the grid, but no text is displayed.
 
The issue can be reproduced at will with the following steps:
1. Configure policy search screen.
2. Search for policy - in environment where the issue is occurring, there is only one policy in the system.
3. Note the results grid is empty, but clicking on blank field successfully navigates.

Cause

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