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Discounted Amount And Discount % Of Suspended Transaction Is Not Showing Up Properly In Electronic Journal (Doc ID 2015506.1)

Last updated on NOVEMBER 19, 2018

Applies to:

Oracle Retail Point-of-Service - Version 13.3.5 and later
Information in this document applies to any platform.

Symptoms

Discount details on the ejournal is not displaying properly because of the below:

1. In the discount details section in Ejournal ‘%’ sign is not showing for this scenario. Hence, Its Confusing that which type of discount we applied for the same. So, for the expected behavior ‘%’ sign should be shown in Ejournal for this scenario.
2. The discounted amount is not displayed on the Ejournal for the same.

Steps to Reproduce:

1. Login into POS.
2. Scan an item 1234 on sale item screen.
3. Touch Pricing -> Discount -> % Trans.
4. Enter Discount % as 10 and select any reason code.
5. Touch next, sale Item screen will display.
6. On sale item screen touch Transaction -> More -> Suspend
7. Select any reason and touch next.
8. Transaction will be suspended.

EJ: Validate Transaction Discount on EJ.

1. From POS main menu Touch Administration
2. Enter User ID; password and Touch Next
3. Touch E. Journal
4. Verify start and end date
5. Touch Next
6. Touch Last

Actual:-
1. Discount is showing as Discount :10
2. Discounted Amount is not displaying on EJ.
Expected:
1. Discount % should be shown as Discount : 10%
2. Discounted Amount Should display on EJ.




Cause

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In this Document
Symptoms
Cause
Solution
References


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