Last updated on OCTOBER 06, 2015
Applies to:Oracle Retail Point-of-Service - Version 13.3 and later
Information in this document applies to any platform.
When attempting to modify an employee's role on POS , the following error occurs.
An unknown exception occurred.
Please inform your supervisor,then press Enter to continue.
Steps to Reproduce :
1. F4 Admin
2.. Login as admin
3. F4 security
4. F2 employee
5. F2 find
6. F2 emp. login I.D.
7. Enter employee ID and enter
8. Modify the Role to another value in the drop down
9. Press Enter
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms