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Error: "Error in Submission... Exception Thrown During Callout Invocation of Public Status..." When Logging into Instantis EnterpriseTrack (Doc ID 2015663.1)

Last updated on OCTOBER 28, 2019

Applies to:

Instantis EnterpriseTrack - Version and later
Information in this document applies to any platform.


On :  EnterpriseTrack version

When attempting to login to EnterpriseTrack, the following error occurs.

Error in Submission...

Submission failed.
Evaluation exception during submission.

[engine-id = F_L2D9HCQ2F5RL, engine-name = /login_facade, time = 2015-05-27 12:25:01.774 PDT] Exception thrown during callout invocation of public status java.lang.Object.instantis.callout.Serialize.fileToObject( throws java.lang.Exception: Stream closed in expression [filter_has = ObjectStasher.objectToHashMap(Serialize.fileToObject(filter_has_file))] in function /resource/filters/setUserSpecificFilterValues

The issue can be reproduced at will with the following steps:
1. Export account from Production Sitewand using Data Only option
2. Import account into Sitewand in Test Sitewand
3. Access Test login page
4. Attempt to login

The issue has the following business impact:
Due to this issue, users cannot use the Test environment.


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