'Could Not Connect to the Information Domain Database' Running F2T Load

(Doc ID 2015807.1)

Last updated on JUNE 03, 2015

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 7.3.5.0.0 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)

Symptoms

In Oracle Financial Services Analytical Applications (OFSAA), you get errors when trying to execute a File Extract (F2T) in a Batch.  The following error appears in Operations > Batch Monitor > Event Log:

10959 [7922] Data file used for loading is /<ftpshare>/STAGE/<Data Source>/20150401/products1.csv INFORM 2015-04-01 17:36:44
10960 [7560] Could not connect to the Information Domain database FATAL 2015-04-01 17:36:44
10961 [7651] Could not disable the primary key for the table STG_PRODUCTS_TL_INTF INFORM 2015-04-01 17:36:44
 

The following error appears in the DS log in $FIC_DB_HOME/log/dmas:

FAILED: log_on()
CI18NProvider::CI18NProvider, Error, unable to connect to the config database


As a result, the F2T fails to load data from the file into the table.

Cause

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