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RPM Batches Failing With Connection Error After Upgrading To Version 13.2.8 (Doc ID 2016272.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Retail Price Management - Version 13.2.8 and later
Information in this document applies to any platform.


RPM batches frequently failing with Java connection error in the middle of execution.

The batch completes successfully after the RPM application server is bounced and batch is restarted.

Steps to Reproduce:

1. Setup some price changes.
2. Run the PriceInjector batch to approve price changes.
3. Run the PriceEventExecution batch to execute the price changes.

The following error occurs:

"ERROR [ServiceAccessorProxy] Cannot call service,, via the CommandExecutionService.

Rethrowing exception of type: com.retek.platform.exception.RetekUnknownSystemException 15:42:00,101 ERROR [RpmBatch] Batch process failed"





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