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ZRG8035E, VERSION 4: F-DVW0449 RETURNED INCORRECTLY FOR PRESCRIPTION NUMBER (Doc ID 2016829.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Health Insurance Claims Management - Version 10.14.2.4 and later
Information in this document applies to any platform.

Symptoms

On acceptance: 10.14.2.4 version, Usage

When attempting to import and process a ZRG8035E, version 4 claim file with 1 magistral prescription,
the following error occurs on the last claim line.

ERROR
-----------------------
F-DVW0449: (EI) Prescription number is not unique within claim (claim. #1#, line #2#).

The error occurs when claim lines are delivered in the following order:
Claim line 1: Procedure code list 001 (field 0413)
Claim line 2: Procedure code list 001
Claim line 3: Procedure code list 001
Claim line 4: Procedure code list 001
Claim line 5: Procedure code list 999
Claim line 6: Procedure code list 060

The error does not occur when choosing this order:
Claim line 1: Procedure code list 060
Claim line 2: Procedure code list 001
Claim line 3: Procedure code list 001
Claim line 4: Procedure code list 001
Claim line 5: Procedure code list 001
Claim line 6: Procedure code list 999

This is incorrect behavior.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run ZRG8035E, version 4
2. ZRG3004F: Check to see if claim error F-DVW0449 is returned

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot always process claim lines if the order in claim lines differs.

Cause

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In this Document
Symptoms
Cause
Solution
References


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