Debit Memo Quantity Reversal -Quantity Difference Link Performance Issue (Doc ID 2017544.1)

Last updated on APRIL 08, 2016

Applies to:

Oracle Retail Invoice Matching - Version 13.2.8 to 13.2.9 [Release 13.2]
Information in this document applies to any platform.

Symptoms

Retail Invoice Matching (ReIM) 13.2.8

After reversing a debit memo and then attempting to open it through the Qty Review screen, the application does not allow it to open. The query is running for a long time and then needs to be terminated.

Steps to Reproduce:

  1. Bring up debit memo quantity for purchase order (PO) and Supplier in ReIM
  2. Click Reverse
  3. Dispute the credit memo created
  4. Search in Quantity Review Find for the Supplier
  5. Click on the qty for the disputed credit memo for the PO
  6. The system processes for several minutes and does not render the Cost

Cause

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