ZRG3012S: TAXES NOT RETAINED FOR BENEFIT LIMITS (Doc ID 2017840.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Health Insurance Claims Management - Version 10.14.2.4 and later
Information in this document applies to any platform.

Symptoms

On acceptance: 10.14.2.4 version, Usage

ACTUAL BEHAVIOR
---------------
ZRG3012S: Taxes not retained for benefit limits

When claim lines are being processed, tax retention does not take place for the benefit limits for which Plan Seguro takes the debtor's risk

EXPECTED BEHAVIOR
-----------------------
Taxes should be retained for limits for which Plan Seguro takes the debtor's risk.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, customer cannot fulfill the legal requirement to retain the income tax for providers

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms