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ZRG3012S: TAXES NOT RETAINED FOR BENEFIT LIMITS (Doc ID 2017840.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Health Insurance Claims Management - Version 10.14.2.4 and later
Information in this document applies to any platform.

Symptoms

On acceptance: 10.14.2.4 version, Usage

ACTUAL BEHAVIOR
---------------
ZRG3012S: Taxes not retained for benefit limits

When claim lines are being processed, tax retention does not take place for the benefit limits for which Plan Seguro takes the debtor's risk

EXPECTED BEHAVIOR
-----------------------
Taxes should be retained for limits for which Plan Seguro takes the debtor's risk.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, customer cannot fulfill the legal requirement to retain the income tax for providers

Cause

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In this Document
Symptoms
Cause
Solution
References


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