Characteristic for a Char Type of Foreign Key Value and FK Ref C1-XSRCE Does Not Save Selected Value (Doc ID 2017880.1)

Last updated on FEBRUARY 10, 2017

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.3 to 2.4.0.0.0 [Release 2]
Information in this document applies to any platform.

Symptoms

On : 2.3.0.1 version, CT - Control Tables

ACTUAL BEHAVIOR
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Characteristic Value for a Char Type of Foreign Key Value and FK Ref C1-XSRCE does not save selected value.

On clicking the search button, it shows all the values available but once selected, the value is not loaded in to the text box. No Error is issued.

It needs a manual insertion to move to next stage.

EXPECTED BEHAVIOR
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Once a search value is selected, it should show up in corresponding field and the search window should close.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot select a value that he wants to save. Keying in a value may be error-prone. Client user acceptance issue.

Note that this is also happening in RMB 2.4 version.

Cause

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