Attachment is visible in Convergence but not Outlook

(Doc ID 2017918.1)

Last updated on NOVEMBER 15, 2017

Applies to:

Oracle Communications Convergence - Version 1.0 and later
Information in this document applies to any platform.

Symptoms

Users can view a particular message in Convergence, showing a text part  and an attachment.

The same message does not display correctly in Thunderbird and Outlook, where the attachment is missing. 


Cause

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