'Crew Shift Chooser Request Timed Out' Error In MWM v2.1.0.6 (Doc ID 2017949.1)

Last updated on AUGUST 31, 2015

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.1.0.6 to 2.1.0.6 [Release 2.1]
Information in this document applies to any platform.

Symptoms

When Customer tries to use the Crew Shift Chooser on an activity and selects from the Activity Query search, a message is displayed that the server has encountered a problem. This is now followed by an error, 'Crew Shift Chooser Request Timed Out'.
However, when an FA that is on the Common Dispatcher Interface is selected the Crew Shift Chooser works.

Cause

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