Site Rules No Longer Trigger After Baseline Update, 408 Responses in Dgraph Request Logs (Doc ID 2018312.1)

Last updated on SEPTEMBER 23, 2015

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 6.4.1 and later
Information in this document applies to any platform.

Symptoms

During a baseline_update, at the DistributeIndexAndApply step in the process, the rules configuration update times out (408), and content is not loaded to the dgraphs.

Requests can be made to the dgraph, but content/rules do not exist, and are not triggered.

Initial PING requests to the MDEX post-startup succeed with HTTP response 200.

Search and navigation requests made immediately after the XM content push attempt respond with HTTP response 200.

Cause

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