Demantra 188.8.131.52 Login gives the error: "There are system errors. Please contact your System Administrator"
(Doc ID 2018374.1)
Last updated on SEPTEMBER 08, 2016
Applies to:Oracle Demantra Demand Management - Version 12.2.4 to 12.2.4 [Release 12.2]
Information in this document applies to any platform.
184.108.40.206 in Test
Version_details_history show the following:
12.2.4 117 0 10/29/2014 9:59:11 PM
12.2.4 1 UPGRADED FROM 10/29/2014 11:10:53 PM
12.2.4 117 0 5/18/2015 11:24:55 PM
In a newly installed instance, we are experiencing an inability to
access Demantra Collaborator Workbench.
The following steps have been taken:
1- Installed the Demantra Instance
2- Verified that Collaborator was able and could connect to the delivered Worksheets
3. Verified that Business Modeler was able to connect
3- Loaded the Demantra staging tables with the Items, Locations and Sales from EBS Vision instance
4- Verify again that we could access the worksheet with added data
5- Bounced the Web Service
6- Immediately revived the error "There are system errors. Please contact your System Administrator" and can not access the instance.
7- Error in db_exception_log
5/25/2015 16:09 API_CREATE_ORA_DEM_USER URL "http://localhost:8080/demantra//NotificationServlet?NotificationType=2&UAK=1A157BE4DB4686EFAC44B09BF79C75B5F5A7943A&userID=544&operation=update" returned error:
-29273 : ORA-29273: HTTP request failed
ORA-06512: at "SYS.UTL_HTTP", line 1819
ORA-12541: TNS:no listener
05/27/2015 23:15:00 API_CREATE_ORA_DEM_USER Cannot send a system notification : SysAdmin user has not been setup
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document