Change Cycle Time Report End Status Date Has 4 Hours gap (Doc ID 2018555.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Agile Product Collaboration - Version 9.3.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 9.3.2.0 version, Standard reports

ACTUAL BEHAVIOR
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The Report Change Cycle Time Date shows less 4 hours than WebClient.

EXPECTED BEHAVIOR
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The Date should be exactly same as the one in WebClient

STEPS
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The issue can be reproduced at will with the following steps:
1. Logon WebClient
2. Go to current user's preference, set Timezone to GMT+8, Preferred Date Format to "yyyy-MM-dd"
3. Create a new Change Order, change status to Released. Notice the Local Client Time is  "2015-05-25 09:38:11 PM CST"
4. Run Change Cycle Time Report against the new Change Order, status : from Pending to Released. Execute the report, check the result.
  Will see: End Status Date: 2015-05-25 05:38:11 PM CST




Cause

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