LDAP User Is Unable to Login to Agile With [Security:090278] Error in LDAP Debug Log (Doc ID 2018574.1)

Last updated on NOVEMBER 29, 2016

Applies to:

Oracle Agile PLM Framework - Version 9.3.3.0 and later
Information in this document applies to any platform.

Symptoms

LDAP user cannot login to Agile with "Invalid user or password" error on Web Client.

Confirmed the following:

a) Java Client LDAP configuration is complete and can preview user through
    Admin > Settings > Server Settings > LDAP > Preview

b) Web Logic LDAP configuration is complete and can preview user through admininistration console on
    agileDomain > Security Realms > AgileRealm > Users and Groups > Users

c) LDAP user status is set to Active from Java Client through
    Admin > Settings > User Settings > Users

d) LDAP debug log shows the following error. Refer to <Note:1076242.1> for the instruction to enable LDAP debug log.

    <[Security:090278]Error listing member groups ldapuser1>

Cause

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