Request For Non-existent product Produces Com.endeca.navigation.ENEException: HTTP Error 404 (Doc ID 2018657.1)

Last updated on MAY 20, 2016

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 11.0 and later
Information in this document applies to any platform.

Symptoms

In the sample Discover Electronics store, if you request product details for a non existent product, the Tools and Frameworks server throws an exception and stack trace to the catalina.out log.
Your problem is that the catalina.out log becomes huge as bots request product details from products you no longer stock. How can you stop these dumps?

Cause

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