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ISS DIndex Problem Discovered, Cannot Initialize Store (Doc ID 2018857.1)

Last updated on SEPTEMBER 01, 2017

Applies to:

Oracle Communications Indexing and Search Service - Version 1.0 and later
Information in this document applies to any platform.

Symptoms

After stopping ISS using svc_control.sh stop, restart of ISS resulted in errors about data corruption on dIndex07 & dindex17.

[root@iss ~]# /mail/iss/Current/jiss/bin/svc_control.sh start
Starting utilSvc
Jun 01, 2015 4:40:57 PM com.sun.comms.iss.utilservices.UtilService startService
WARNING: Starting Utility Service version: 1u5-23.11801
Jun 01, 2015 4:40:57 PM com.sun.comms.iss.utilservices.UtilService startService
INFO: server socket bound OK
Starting indexSvc
checking iss.domain.com 7676
Version string matched in headers: 101 imqbroker 4.[2-9]
localhost:5558 (tcp) => Active
Setting maximum number of file descriptors to 65536
Jun 01, 2015 4:41:09 PM com.sun.comms.iss.indexapi.IndexService main
INFO: Begin checking write.lock files.
Jun 01, 2015 4:41:09 PM com.sun.comms.iss.indexapi.IndexService
WARNING: Index Service version: 1u5-23.11801
Jun 01, 2015 4:41:09 PM com.sun.comms.iss.store.AccountManager logmsg
INFO: (debug) New account manager created: id=xxxx (dIndex writable)
Jun 01, 2015 4:41:10 PM com.sun.comms.iss.store.StoreRecovery logmsg
INFO: checkForCorruptdIndex: index path: /jiss/index//store/dIndex dIndex checkIndex success: time:567ms
Jun 01, 2015 4:41:10 PM com.sun.comms.iss.store.StoreRecovery logmsg
WARNING: checkForCorruptdIndex: index path: /jiss/index//store/dIndex07 dIndex is not clean, run checkIndex manually. (/jiss/index//store/dIndex07)
Jun 01, 2015 4:41:10 PM com.sun.comms.iss.store.StoreRecovery logmsg
WARNING: checkForCorruptdIndex: index path: /jiss/index//store/dIndex17 dIndex is not clean, run checkIndex manually. (/jiss/index//store/dIndex17)
Jun 01, 2015 4:41:10 PM com.sun.comms.iss.store.StoreRecovery logmsg
WARNING: corrupted partitions found: try to use backup or
 run checkIndex.sh manually to see if each can be recovered
 corrupted partitions:
/jiss/index//store/dIndex07
/jiss/index//store/dIndex17

Jun 01, 2015 4:41:10 PM com.sun.comms.iss.indexapi.IndexService logException
SEVERE: Exception during store initialization: com.sun.comms.iss.common.IssException: dIndex problem discovered, cannot initialize store
com.sun.comms.iss.common.IssException: dIndex problem discovered, cannot initialize store
at com.sun.comms.iss.store.AccountManager.(AccountManager.java:4191)
at com.sun.comms.iss.store.AccountManager.getInstance(AccountManager.java:4905)
at com.sun.comms.iss.indexapi.IndexService.main(IndexService.java:699)

Service startup failed
Error running command /etc/init.d/indexSvc start

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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