Last updated on OCTOBER 02, 2017
Applies to:Oracle Retail Merchandising System - Version 13.2 and later
Information in this document applies to any platform.
Checked for relevance 3-Oct-2017
After upgrading Retail Merchandising System (RMS) 13.2.6 to 13.2.8 in a F5 Load Balancer environment, we are receiving the error "FRM - 93652 - The Runtime Process Has Terminated Abnormally" while trying to access the application when multiple RMS Forms managed servers are up. Note that there is no issue if RMS is accessed with only one managed server up while using Load Balancer and through OHS (Apache Webservers).
Please note that the system architecture consists of:
- F5 Loadbalancer - 1 no.
- OHS 220.127.116.11 servers - 2 no.
- Application Servers with Forms 18.104.22.168 - 2 no.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms