"FRM-93652: The Runtime Process Has Terminated Abnormally" Error Occurs While Trying to Access RMS Though Load Balancer URL and Oracle HTTP Server (OHS)

(Doc ID 2018939.1)

Last updated on FEBRUARY 19, 2018

Applies to:

Oracle Retail Merchandising System - Version 13.2 and later
Information in this document applies to any platform.
Checked for relevance 3-Oct-2017


After upgrading Retail Merchandising System (RMS) 13.2.6 to 13.2.8 in a F5 Load Balancer environment, receiving the error "FRM - 93652 - The Runtime Process Has Terminated Abnormally" while trying to access the application when multiple RMS Forms managed servers are up. 

Note that there is no issue if RMS is accessed with only one managed server up while using Load Balancer and through OHS (Apache Webservers).

Please note that the system architecture consists of:



Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms