PSR Order (Cancelled) Shows In Progress While All Tasks Are Complete

(Doc ID 2018970.1)

Last updated on FEBRUARY 22, 2018

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

All tasks are complete but order status shows “In Progress".  Receive error that “circuits are on an open order” when trying to process subsequent order.
 

Changes

 

Cause

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