PSR(Cancelled) Shows In Progress While All Tasks Are Complete (Doc ID 2018970.1)

Last updated on JUNE 12, 2015

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

On : 6.2.1 version, PSR

ACTUAL BEHAVIOR
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All tasks are complete but order status shows “In Progress.”Receive error that “circuits are on an open order” when trying to process subsequent order.
 

EXPECTED BEHAVIOR
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The order should show that all tasks are completed


Cause

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