Error "Unable to Retrieve Cost Discrepancy Items" Received on Cost Resolution Screen
Last updated on AUGUST 03, 2017
Applies to:Oracle Retail Invoice Matching - Version 14.1 and later
Information in this document applies to any platform.
Checked for relevance on 03-Aug-2017
In Oracle Retail Invoice Matching (ReIM) 14.1,when attempting to resolve a cost discrepancy via the Detail Match screen, the following error occurs:
Steps to Reproduce:
- Create a purchase order (PO) and receive it.
- Create an invoice such that cost discrepancy is there with Receipt.
- Navigate to Summary Match screen and then Detail Match screen.
- Pull down the item to detail matching.
- Click on cost resolution.
- Note the exception "Unable to Retrieve Cost Discrepancy Items"
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