Rerating Does Not Complete Due To Non Existent Sub-balances
Last updated on AUGUST 24, 2016
Applies to:Oracle Communications Billing and Revenue Management - Version 22.214.171.124.0 to 126.96.36.199.0 [Release 7.5.0]
Information in this document applies to any platform.
Several rerating jobs on active accounts that did not complete (job_rerate_t.status = 4).
This is causing the balances of the accounts for which rerating did not complete to be incorrect and as a result, rating of new usage are incorrect and in some cases service interruption is happening for the subscribers.
Error message in cm.pinlog:-
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