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Rerating Does Not Complete Due To Non Existent Sub-balances (Doc ID 2019201.1)

Last updated on MARCH 25, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version to [Release 7.5.0]
Information in this document applies to any platform.


Several rerating jobs on active accounts that did not complete (job_rerate_t.status = 4).
This is causing the balances of the accounts for which rerating did not complete to be incorrect and as a result, rating of new usage are incorrect and in some cases service interruption is happening for the subscribers.

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