Error: 'Failed to get lock: cluster' Or 'Fail to acquire checkin lock' On the Unifier Login Page After Restarting Unifier
(Doc ID 2019465.1)
Last updated on AUGUST 27, 2020
Applies to:Primavera Unifier - Version 10.1 and later
Information in this document applies to any platform.
After restarting the Unifier application server(s) for any reason including routine maintenance, server crashes, upgrades/patches, etc., the following error(s) is seen on the Unifier login page and users cannot login:
Possible errors seen on the login page:
- Connecting to Unifier database... (with exception)
- Failed to get lock: cluster
- Fail to acquire checkin lock. (with exception)
In some cases, the following error is seen in the Weblogic startup window:
Exception in thread "Unifier Startup" java.lang.RuntimeException: java.lang.RuntimeException: Failed to get lock: cluster
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