Unable to Expand Document BOM From Navigation Pane With Icon Keep Spinning (Doc ID 2019485.1)

Last updated on JANUARY 22, 2016

Applies to:

Oracle Agile Product Collaboration - Version 9.3.2.0 to 9.3.4.0 [Release 9.3]
Information in this document applies to any platform.

Symptoms

Actual Behavior
When trying to use Navigator from a Parent Part in Navigator section, unable to expand the levels of BOM for Document BOMs.
The icon keeps spinning. It happens for all Document BOM

Expected Behavior
Able to expand the levels of BOM for Document BOMs in Navigator

Steps
The issue can be reproduced at will with the following steps:
1. Login to Web Client
2. Search and open Item BOM with Document sub-BOMs.
3. Click Navigator button (BOM loads in Navigator panel)
4. Click arrow to expand Document BOM
5. Icon keeps spinning

Changes

 Disabled attribute in BOM Page Two attribute in Documents object

Cause

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