SIM Handheld Device Removes Duplicate Items for Return to Warehouse (Doc ID 2020081.1)

Last updated on JUNE 19, 2015

Applies to:

Oracle Retail Store Inventory Management - Version 13.2.3.2 and later
Information in this document applies to any platform.

Symptoms

The Oracle Retail Store Inventory Management (SIM) handheld device (HH) removes duplicate items instead of prompting.


Steps to Reproduce:

  1. At a store, initiate a return to warehouse on the handheld.
  2. Scan an item and select a reason code.
  3. Scan another item.
  4. Go back and scan another quantity of the original item.  
  5. Note that the additional unit does not get added to the SIM return.

Cause

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