RIB Message XItem To RMS Is Failing To Send Packing Method (Doc ID 2020348.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Merchandising System - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

Sending an xItem message to create new item is failing with the error Invalid Packing Method although the packing methods are defined in Code-Detail table.

Steps to Reproduce:
1. Create new packing methods and use them to create new items in RMS using RIB Message.
2. Add records to CODE_DETAIL table to represent new Packing Method (F)
3. Use the new packing methods in Item-Supp-Country description F
4.Observe the message failure in SVC tables with the error "Invalid Packing method."

Cause

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