Batch Reports Generated with Job Services Directly to PDF Printer are Not Working

(Doc ID 2020534.1)

Last updated on JUNE 22, 2015

Applies to:

Primavera P6 Professional Project Management - Version 7.0 and later
Information in this document applies to any platform.


On : 7.0 version and later, P6 PPM Job Services

After scheduling batch reports via job services and sending the reports directly to the installed PDFCreator printer, the reports are not be generated successfully.

The reports should generate successfully.

The issue can be reproduced at will with the following steps:

1.  Install PDFCreator software as the default printer to generate PDF reports.

PDFCreator is downloaded from

2.  Configure the default output folder and automatic saving settings in the PDFCreator application.
3.  Configure Job Service using an administrator account that can access a printer.
4.  Schedule batch reports via Job Services.
5.  Send the report directly to printer.

The issue has the following business impact:
Due to this issue, users cannot get the PDF reports generated from PDFCreator application when scheduling batch reports via job services.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms