My Oracle Support Banner

Attachments Are Missing When Accessing Attachments Tab via Where Used Tab (Doc ID 2020906.1)

Last updated on APRIL 30, 2019

Applies to:

Oracle Agile Product Collaboration - Version 9.3.3.0 to 9.3.4.0 [Release 9.3]
Information in this document applies to any platform.

Symptoms

Attachments are missing when accessing Attachments tab via Where Used tab

Steps
1. Login to Web Client
2. Create an Item and add one or more files in Attachments tab
3. Navigate to Manufacturers tab and add a Mfr Part
4. Create an ECO and MCO1 and MCO2 for Item from Actions menu and release it
5. Click on the Mfr. Part Number link in Manufacturers tab of Released Item(MCO1 or MCO2), so that the Manufacturer Part General Info page is displayed
6. Navigate to Where Used tab of Manufacturer Part and click on Item Number link in Where Used table so that the Title Block page of Item is displayed
7. Navigate to Attachments tab of Released Rev Item(ECO or MCO1 or MCO2) and verify the files
-> Attachments are missing

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.