Invalid User ID Or Password Error in Agile PLM When Logging In Through F5 or Netscaler Load Balancer on SSL HTTPS (Doc ID 2021722.1)

Last updated on JANUARY 13, 2025

Applies to:

Oracle Agile Product Collaboration - Version 9.3.4.0 and later
Information in this document applies to any platform.

Symptoms

Can't login web client after load balancer installed

Error: ‘Invalid user ID or password’
Both AD account and internal admin account

FACT:
F5s
Can login Java client https://agile934Sever.com/JavaClient/start.html
Web client URL https://agile934Server.com/Agile

Changes

Cause

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In this Document

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Invalid User ID Or Password Error in Agile PLM When Logging In Through F5 or Netscaler Load Balancer on SSL HTTPS (Doc ID 2021722.1)

Applies to:

Symptoms

Changes

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!