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Data Filters Hangs and Webserver Stop Working (Doc ID 2022186.1)

Last updated on MARCH 14, 2019

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 7.2.10 and later
Oracle Financial Services Profitability Management - Version 5.6 and later
Oracle Financial Services Asset Liability Management - Version 5.6 and later
Oracle Financial Services Funds Transfer Pricing - Version 5.6 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)

Symptoms

On : 7.2.10 version, Filters

When attempting to create a new data filter after cloning an environment, webserver hangs and the following error shown in system.out log.

Error:
00000046 ServletWrappe E com.ibm.ws.webcontainer.servlet.ServletWrapper service SRVE0068E: Uncaught exception created in one of the service methods of the servlet /login.jsp in application ofsre1-reveleus. Exception created : java.io.IOException: Stream closed
at org.apache.jasper.runtime.JspWriterImpl.clearBuffer(JspWriterImpl.java:230)

$FIC_APP_HOME/common/FICServer/logs/RevAppserver.log shows:
java.lang out of memory error: Java heap space

Steps:
1. New cloned environment.
2. Successfully opened allocations, batches, hierarchies, history screen, expressions, organizational filters, common coa filters and account filters without issue.
3. Cannot create or edit a data element filter, as the hour glass appears.
4. It locked up and, the system got unresponsive and it has to be restarted.

Cause

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In this Document
Symptoms
Cause
Solution
References


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