Java Client Does Not Show Has Quality Issues Indicator When QCR Is Attached (Doc ID 2022758.1)

Last updated on JANUARY 24, 2016

Applies to:

Oracle Agile Product Quality Management - Version 9.3.3.0 to 9.3.4.0 [Release 9.3]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
Web Client shows gray dot in the "Has Quality Issues" indicator for the affected items of ECO.
However, on Java Client, same ECO does not have "Has Quality Issues" icon set to the same affected item.
This issue occurs when item has Quality Change Request (QCR) attached. For Product Service Request (PSR) the "Has Quality" icon is displayed on Java Client.

EXPECTED BEHAVIOR
Web Client and Java Client will show same results for "Has Quality Issues" indicator for each item on the affected items of ECO.

STEPS
The issue can be reproduced at will with the following steps:
1. Login to Web Client and go to ECO : ECO1
2. Move to Affected Items tab and add item : Part1
3. Go to Item : Part1
4. Actions > Create new Quality Change Request  
    Create QCR
5. Move to ECO:ECO1 and go to Affected Items tab

  Item Number  | Has Quality Issues
  ----------------------------------
  Part1             |   *

6. Login to Java Client and go to ECO : ECO1
7. Go to Affected Items tab

  Item Number  | Has Quality
  ----------------------------------
  Part1              | (null)

Cause

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