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If a Transfer Has Multiple Records With Only One Item Locked, System Prompts Multiple Times in GUI for Lock Release (Doc ID 2022788.1)

Last updated on MARCH 12, 2019

Applies to:

Oracle Retail Merchandising System - Version 13.1.3 and later
Information in this document applies to any platform.

Symptoms

The issue described in this document is known to Oracle, and a fix already scheduled for future release.
This article will be updated as official patch information becomes available.


If a Transfer has 100 records with one item in the lock, then RMS will prompt user to click 100 times for a lock release.


Steps to Reproduce:

1. Update ITEM_LOC_SOH set LAST_UPDATE_ID='RMS' where ITEM in (<itemno>) and LOC in ('<store>');

2. Go to item receiving screen and select the transfer which has the above record.

3. Notice that while updating, RMS throws a message that item is locked.  This same message is repeated for each item record in item receiving.

Cause

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In this Document
Symptoms
Cause
Solution
References


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