Error message in Convergence when accessing Corp Dir with Contacts Server. (Doc ID 2022978.1)

Last updated on SEPTEMBER 14, 2016

Applies to:

Oracle Communications Convergence - Version 3.0.1 and later
Oracle Communications Contacts Server - Version 8.0.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On :
Convergence 3.0.1.0.0
Contacts Server version: 8.0.0.0.0 (8-0.52; built 2014-05-22T19:47:59-0700)

On the side of Convergence, we've set the needed iwcadmin parameters to enable use of Contacts Server. This works for the personal address books.

However, when we want to access the Corporate Directory, no contacts are shown and in the field where contacts are displayed an error message is shown, stating:

The same is shown below in a screenshot:

 

Cause

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