Error message in Convergence when accessing Corp Dir with Contacts Server.
Last updated on SEPTEMBER 14, 2016
Applies to:Oracle Communications Convergence - Version 3.0.1 and later
Oracle Communications Contacts Server - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
Contacts Server version: 188.8.131.52.0 (8-0.52; built 2014-05-22T19:47:59-0700)
On the side of Convergence, we've set the needed iwcadmin parameters to enable use of Contacts Server. This works for the personal address books.
However, when we want to access the Corporate Directory, no contacts are shown and in the field where contacts are displayed an error message is shown, stating:
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms