When A Payment Is Done At A Parent Account, There Is No Balance Update To ECE On The Non-paying Subordinate Account

(Doc ID 2022992.1)

Last updated on JANUARY 05, 2017

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version and later
Information in this document applies to any platform.


On : ECE version, Balance Management

Here in a hierarchy we have Billing Account (Parent without any service) and Service Account (Non Paying child with services)
All the usage happens at Service Account.

When a payment is done on parent account, there is no balance update in ECE for the subordinate account although the balance is updated in BRM.

The child account balance should be updated in ECE cache.

The issue can be reproduced at will with the following steps:

- Create Parent Account
- Create Non-paying Child Account
- Generate usages
- Generate Bill at the end of billing cycle
- Make payment against Parent Account.


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