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OSM 7.2.4 Orchestration Plan Not Viewable Due To java.lang.NoClassDefFoundError: com.sun.image.codec.jpeg.JPEGCodec (Doc ID 2023011.1)

Last updated on APRIL 03, 2023

Applies to:

Oracle Communications Order and Service Management - Version 7.2.4 and later
Information in this document applies to any platform.

Symptoms

When opening order's Orchestration Plan in OSM 7.2.4 Web GUI, the tab is empty, and see below error in OSM Server log com.sun.image.codec.jpeg.JPEGCodec

]] Root cause of ServletException.
java.lang.NoClassDefFoundError: com.sun.image.codec.jpeg.JPEGCodec
at ilog.views.servlet.IlvManagerServletSupport.a(Unknown Source)
at ilog.views.servlet.IlvManagerServletSupport.encodeImage(Unknown Source)
at ilog.views.servlet.IlvManagerServletSupport.a(Unknown Source)
at ilog.views.servlet.IlvManagerServletSupport.e(Unknown Source)
at ilog.views.servlet.IlvManagerServletSupport.a(Unknown Source)

Cause

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In this Document
Symptoms
Cause
Solution


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