High CPU Utilization When Commerce Reference Store's SessionBean Component is Updated Frequently (Doc ID 2023168.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Commerce Platform - Version 10.0.3.1 and later
Information in this document applies to any platform.

Symptoms

The Oracle Commerce JVM may experience high CPU utilization on one or more of the production storefront server instances.  Thread dumps show stack traces similar to:

Of importance in the trace is a call to java.util.HashMap's put or get methods originating from a JSP page that invokes the atg.taglib.dspjsp.SetValueTag class (used by the <dsp:setvalue> tag).

Cause

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