Changes To Customer Address Are Not Visible In Planning (Doc ID 2023720.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle Advanced Supply Chain Planning - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Data Collections

changes to customer address are not visible in planning

1) set profile option MSC: Collection Window for Trading Partner Changes (Days) to 5.
2) we changed the address of a customer
3) ran a complete collection (parameter suppliers/customers/orgs) set to Yes)

the change to the customer address is not reflected in the MSC_TRADING_PARTNER_SITES table
if the profile is null and we run a complete collection the change is picked up.

Cause

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