Failing To Generate A Monitor Impact Against Payment Reversal

(Doc ID 2023963.1)

Last updated on JULY 24, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


While making a payment reversal, the system is failing to generate a monitor impact.

Please find the basic steps involved.
1. Create an account
2. Make a payment(Check monitor impacts are generated)
3. Make a reversal for the same payment(No event will be created)




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms