Core Dump During Bill_Now Execution (Doc ID 2024808.1)

Last updated on JULY 17, 2015

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]
Information in this document applies to any platform.

Symptoms

PCM_OP_BILL_MAKE_BILL_NOW is dumping core in a hierarchical scenario where in Orders are placed against non-paying child billinfo with multiple line items.
It seems that the core dump is happenning when generating bill for the subordinate account(non-paying child account) during BILL_NOW.
Issue seems to be happenning only in production environment and not in test environment.

Below is snippet of the stack trace:

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms