Disputed Credit Memo - Cost Not Showing In Cost Review List (Doc ID 2025332.1)

Last updated on SEPTEMBER 08, 2015

Applies to:

Oracle Retail Invoice Matching - Version 13.2.8 and later
Information in this document applies to any platform.


On : 13.2.8 version, Discrepancy Resolution

  You are unable to access a Disputed Credit Memo thru the Cost Review List
  You expect to be able to access the Disputed Credit Memo thru the Cost Review list as this functionality was there in 13.2.5

The issue can be reproduced at will with the following steps:
1) Brought up some merchandise debit memo cost for vendor 43976
2) Selected the first debit memo
3) Clicked Reverse
4) Disputed credit memo cost is created
5) Clicked OK
6) Search for the credit memo in Document Search
7) The credit memo is present in Disputed status
8) Go to Cost Review Find and search on Vendor 43976
9) A line for the disputed credit memo should be present in Cost Review, but it is not present.


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